Terms and Conditions

Welcome to Cutagoa.com. These Terms and Conditions govern your use of our pet transportation services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Definitions

For the purposes of these Terms and Conditions:

• "Company", "we", "us", or "our" refers to Cutagoa.com
• "Services" refers to pet transportation services provided by the Company
• "User", "you", or "your" refers to any individual or entity using our Services
• "Pet" refers to any domestic animal entrusted to our care for transportation
• "Website" refers to Cutagoa.com and all its subdomains

2. Service Description

Cutagoa.com provides pet transportation services. Our services include pickup, transportation, and delivery of pets to designated locations as agreed upon between the Company and the User. The specific details of each transportation service will be outlined in a separate service agreement.

3. User Obligations

When using our Services, you agree to:

• Provide accurate, complete, and up-to-date information about yourself and your pet
• Ensure your pet is in good health and fit for transportation
• Provide all necessary documentation, including but not limited to vaccination records, health certificates, and any permits required for transportation
• Inform us of any special needs, medical conditions, or behavioral issues your pet may have
• Prepare your pet appropriately for transportation, including providing appropriate carriers if required
• Be available at the agreed pickup and delivery times
• Pay all fees associated with the Services as outlined in the service agreement
• Comply with all applicable laws and regulations regarding pet ownership and transportation

4. Service Limitations

While we strive to provide excellent service, there are certain limitations to our Services:

• We reserve the right to refuse service to any pet that appears unhealthy, aggressive, or otherwise unsuitable for transportation
• We cannot transport certain exotic species or pets prohibited by law
• Services are subject to availability and may be affected by weather conditions, traffic, or other factors beyond our control
• We may need to modify routes or schedules due to unforeseen circumstances
• We cannot guarantee specific delivery times, though we will make reasonable efforts to adhere to agreed schedules
• International transportation services are subject to additional regulations and requirements

5. Fees and Payment

All fees for our Services will be clearly communicated before service confirmation. Payment terms, methods, and schedules will be specified in the service agreement. Additional charges may apply for special requirements, extended waiting times, or changes to the agreed service. Cancellation policies and associated fees will be outlined in the service agreement.

6. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of the Company or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or publicly display any content from our Website without prior written consent from the Company.

7. Liability Limitations

While we take utmost care in transporting your pets, our liability is limited as follows:

• Our maximum liability for any claim arising from our Services shall not exceed the amount paid for the specific transportation service
• We are not liable for any pre-existing health conditions or injuries not caused by our negligence
• We are not responsible for delays caused by weather, traffic, or other circumstances beyond our control
• We are not liable for any consequential, incidental, or punitive damages
• Users are responsible for ensuring their pets are properly insured during transportation

By using our Services, you agree to release, indemnify, and hold harmless the Company from any claims, damages, or expenses arising from your use of our Services, your pet's behavior, or your breach of these Terms.

8. Privacy Policy

Our Privacy Policy governs the collection, use, and disclosure of personal information provided by Users. By using our Services, you consent to the data practices described in our Privacy Policy, which is incorporated by reference into these Terms.

9. Dispute Resolution

Any dispute arising from or relating to these Terms or our Services shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with the rules of the appropriate arbitration association. The arbitration shall take place in the jurisdiction of the Company's principal place of business. The decision of the arbitrator shall be final and binding on both parties.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Any modifications will be effective immediately upon posting on the Website. Your continued use of our Services after any modifications indicates your acceptance of the modified Terms. It is your responsibility to review these Terms periodically.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where the Company is registered, without regard to its conflict of law provisions.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to the intention underlying the invalid provision.